FAQs
Find answers to our most frequently asked questions below. If you can't find what you're looking for please contact us and we'll get in touch with 24 hours.
Returns Policy
Due to the custom and handmade nature of every item please be advised we cannot accept returns.
We take a lot of care in assuring the quality of every single one of our products. Please email us at contact@atoofcollective.com
Shipping
Please budget 6-8 weeks for our Tallit and Tefillin bags to arrive due to their highly customizable and hand made nature
Please budget 2-4 weeks for our Challah covers
Design Questions
Always feel free to contact us with your specific requests but please be aware that further customizations will be subject to additional costs.
Please indicate in the text box the transliterated name and that you would like it in Hebrew.
Product Care
Dry clean or spot clean with a white rag and warm water. Our designs are all hand embroidered with very delicate materials that require utmost care. If you are concerned about staining your bags we recommend purchasing a protective pouch.
Collaboration
We love collaborations! Feel free to contact us to explore how we can work together. Email us at contact@atoofcollective.com.
Yes! If you feel that you are aligned with our mission and vision, please reach out about collaborating at contact@atoofcollective.com.